Managed Services

IBS Managed IT Services offering is built on global scale and proven processes, methods and tools. It consists of activities within network design, build, planning and operations.

We manage multi-vendor and multi-technology environments, enabling you to concentrate on your core business. All service segments are flexible in terms of scope and setup, and can be adapted to fit your needs.

We have extensive experience in advising and supporting operators to secure network quality, revenue enhancement and improved cost efficiency. We offer resource-intensive IT operations to our clients under strict Service Level Agreements (SLAs). OurManaged IT Services add value to diverse businesses through a combination of on-site and remote activities.

Our Managed Services offering consists of below segments:

  • Network Managed Services
  • Server Managed Services
  • Server Managed Services
  • Managed IT Services
  • IT Service Desk
  • Managed Services for Enterprises


  • Get the right competence in the right place at the right time
  • Can be confident that network and business complexity is well managed
  • Achieve a fast and cost-effective launch of new services
  • Reduce costs
  • Secure predictable performance

Service Level Agreements

Choosing a service provider is never easy and it seems to be risky when your business is at stake. We know that the availability of your IT Infrastructure is of utmost importance and entrusting your business activities to IBS is something that we take seriously. That’s why we have built the IT industry’s most aggressive Service Level Agreement (SLA) to cover the multiple components that keep your IT Infrastructure up and running.

IBS’ SLA is a contract between you, the customer, and IBS. It defines the terms of our responsibility and the guaranty if our responsibilities are not met. We want our customers to feel at ease with their decision to move their responsibilities to IBS, and knowing that Thechbridge takes your IT Infrastructure uptime as seriously as you do is imperative. You get the support services and priority you need depending on the criticality of your business with response times as low as 24x7x1 hrs.


  • Save capital investment in it.
  • Reduce the operating costs.
  • Ensure seamless transition to new and advanced business processes.
  • Reduce risks; increase reliability.
  • Dedicate your resources to core business.
  • Expand your business.
  • Successfully meet the competitive challenges.
  • Rely on 24x7x365 support of experienced IT specialists.