IBS Managed IT Services delivers end-to-end IT support built on global best practices, proven processes, and advanced tools. We help businesses manage complex, multi-vendor, and multi-technology environments, allowing you to focus on your core operations while we efficiently and reliably handle IT operations.
Our services are flexible and scalable, designed to fit your organization’s specific needs. We provide expert guidance to ensure network quality, maximize revenue, and improve cost efficiency, all under strict Service Level Agreements (SLAs). By combining on-site and remote support, we add measurable value to diverse enterprises.
Monitor, manage, and optimize your network infrastructure for performance, security, and reliability.
Ensure server uptime, maintenance, and efficient resource utilization across physical and virtual environments.
Deliver fast, professional support to end-users with ticketing, troubleshooting, and incident resolution.
Comprehensive IT management tailored for large-scale enterprises, integrating all aspects of IT operations.
Manage and optimize cloud environments alongside on-premises infrastructure.
Choosing a service provider is never easy and it seems to be risky when your business is at stake. We know that the availability of your IT Infrastructure is of utmost importance and entrusting your business activities to IBS is something that we take seriously. That’s why we have built the IT industry’s most aggressive Service Level Agreement (SLA) to cover the multiple components that keep your IT Infrastructure up and running.
IBS’ SLA is a contract between you, the customer, and IBS. It defines the terms of our responsibility and the guaranty if our responsibilities are not met. We want our customers to feel at ease with their decision to move their responsibilities to IBS, and knowing that Thechbridge takes your IT Infrastructure uptime as seriously as you do is imperative. You get the support services and priority you need depending on the criticality of your business with response times as low as 24x7x1 hrs.
